Privacy Policy – Misfit

Last Updated: 01-Sep-2025

At Misfit, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

When you use our website, we may collect:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Processed securely through third-party providers (e.g., Razorpay, Stripe, PayPal). We do not store your full card details.
• Usage Data: IP address, browser type, device information, and browsing activity.
• Marketing Data: Email preferences, sign-ups for newsletters, or participation in campaigns.

2. How We Use Your Information

We use your information to:

• Process and deliver orders.
• Communicate order updates, shipping details, and support.
• Send marketing communications (only if you opt-in).
• Improve website experience and personalization.
• Prevent fraud, comply with law, and ensure secure transactions.

3. Sharing of Information

We may share your information with trusted third parties:

• Payment gateways (to process payments securely).
• Shipping providers (to deliver your orders).
• Analytics and marketing tools (e.g., Google Analytics, Meta Ads).
  We do not sell or rent your personal information to third parties.

4. Data Security

We use reasonable security measures to protect your personal data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or correct your information.
• Opt out of marketing communications at any time.
• Request deletion of your personal information.

To exercise these rights, contact us at [insert your email address].

6. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and deliver personalized ads. You can disable cookies in your browser settings, but some features may not function properly.

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Customs, Duties & Taxes

When you place an international order with Misfit, you are responsible for ensuring the product can be lawfully imported into your country.

• Customs Duties & Taxes: International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in our product prices or shipping costs.
• Customer Responsibility: The recipient of the order is responsible for paying these additional charges, which may vary depending on your country’s regulations.
• Delays: Customs procedures may cause delays beyond our control. Misfit is not liable for such delays.

We recommend checking with your local customs office for details on potential charges before placing an order.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
support@houseofmisfit.com